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Request support

If you can't find a solution to your problems in our online help or within the user guides, you can submit a support request by selecting the appropriate options below. Send your technical or billing question to the Boost support team. We review and answer messages from 9am EST until 9pm EST 7 days a week. If you submit your support request within these times, we will be able to answer in a matter of hours, maximum 1 business day. Please note, some support requests require your Boost subscription to be active.

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How to Find Your Activation Code

When you purchase a copy of the Boost software, you are given a 16 character activation code that is entered into the software in order to activate it. To find you activation code within the Boost software:
  1. Launch the Boost software and open the main screen.
  2. In the top right corner, click the i button, then select About Boost.
  3. When the About window opens, look at the top right area for your activation code, click this code to copy the activation code to your clipboard.
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