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What is sprtlisten.exe?

Part of sprtlisten Module by SupportSoft

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How does sprtlisten.exe run?

Service - sprtlisten.exe runs as a background Windows service called 'sprtlisten' (SupportSoft Listener Service). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network. SupportSoft Listener Service runs as a standard Windows service loaded by the Windows Service Controller (services.exe).


What is the community is seeing?What is the community is doing?
About 0.2% of all Boost users have the sprtlisten.exe process running.Of the 0.2% of sprtlisten.exe users, 15.0% have disabled it.
How resource intensive is sprtlisten.exe?
Comparison based on the average resource utilization across all programs.
0.00003% CPU319.7%
Average CPU utilization across all programs is 0.00001%.
          2.41 MB RAM11.2%
Average private memory utilization across all programs is 21.53 MB.
 2 /min0.1%
Average I/O read and write operations for all programs is 2,253 per minute.
Typical file (disk image) location:
C:\Program Files\common files\supportsoft\bin\sprtlisten.exe

What else is related?

What Windows OS versions does this run on?

Windows Vista (TM) Home Basic (6.0.6002.131072)
Windows 7 Home Premium (6.1.7601.65536)
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File details

File name: sprtlisten.exe
Publisher: SupportSoft, Inc. (verified)
Name: sprtlisten Module
Description: sprtlisten Module
Version: 6.9.2828.0
Size: 1.16 MB
Original file name: sprtlisten.EXE

Digital certificate

Issued to: SupportSoft
Certificate authority: VeriSign
Effective date: 4/2/2006
Expiration date: 4/13/2009

Resource utilization

CPU utilization averages
Total CPU: 0.0000470044%
Privileged CPU: 0.0000150295%
User CPU: 0.00003197495570%
Privileged CPU time: 39 ms
Privileged CPU time /min: 0 ms
CPU cycle count: 387,703,011
CPU cycle count /min: 95,636
Memory utilization averages
Committed memory: 74.79 MB
Peak committed memory: 79.58 MB
Paged memory: 2.41 MB
Peak paged memory: 2.5 MB
Paged system memory: 136.48 KB
Non-paged system memory: 8.2 KB
Working set memory: 3.48 MB
Peak working set memory: 6.26 MB
Min working set memory: 3.35 MB
Private memory: 2.41 MB
Page faults: 11,850
Page faults /min: 2
Process I/O averages
Total read operations: 4
Read operations /min: 1
Total read transfer: 209 Bytes
Read transfer /min: 0 Bytes
Total write operations: 2
Write operations /min: 1
Total write transfer: 188 Bytes
Write transfer /min: 0 Bytes
Total other operations: 778
Other operations /min: 1
Total other transfer: 2.58 KB
Other Transfer /min: 2 Bytes
Handle count average: 87
Thread count average: 4
Thread resource averages

Process details

Runs as (owner): System
Integrety level: System
Windows platform: 32-bit
Runs as a service: Yes
Parent Processes
Process Commands
"C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe" /identity QUICKASSIST
"C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe" /identity QUICKASSIST

Service details

Name: SupportSoft Listener Service
Service name: sprtlisten
Service type: Win32OwnProcess, InteractiveProcess

Network connectivity

TCP: localhost on port 641

Image hashes

MD5: 6bd79c3ef6b8ac9bb0b83e0f15478572
SHA-1: c17577a9cae52e926f4f62879112e4cf3f9dbb98
SHA-256: 2cc9b9429d111e56e1f56e73885a727c5609954fe3e0e03624e012c49dbdf5d8

PE image details

File packed: No
Import Table
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