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What is hphc_service.exe?

Part of HP Support Assistant by Hewlett-Packard Company

What is it?

HP Support Assistant is an HP application that helps maintain PC performance and resolve problems through automated updates and tune-ups, built-in diagnostics, and a choice of assistance options. Depending on the version of HP Support Assistant and various settings, HP Support Assistant can be launched through the Windows taskbar.
Description of hphc_service.exe from Hewlett-Packard Company
HP Support Assistant helps you maintain your PC and avoid or resolve problems using automated updates and self-help options. One simple menu guides you to expert support should you need it. And it’s ready to go when you turn on your new HP PC with Windows® 7 or Windows® 8. HP Support Assistant is PC assistance your way. This HP program helps you maintain peak computer performance and resolve problems through automatic updates and tune-ups, built-in diagnostics, and a variety of assistance options. Depending on your PC’s operating system, HP Support Assistant has slightly different menus and capabilities. Computers purchased after October 2012 feature the latest version, but no matter which version you have, you’ll enjoy an easy way to keep your PC running at its best.
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How does hphc_service.exe run?

Service - hphc_service.exe runs as a background Windows service (HP Health Check Service). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network.


What is the community is seeing?What is the community is doing?
About 0.2% of all Boost users have the hphc_service.exe process running.Of the 0.2% of hphc_service.exe users, 84.0% have disabled it.
How resource intensive is hphc_service.exe?
Comparison based on the average resource utilization across all programs.
0.00253% CPU25265.5%
Average CPU utilization across all programs is 0.00001%.
36.6 MB RAM170.0%
Average private memory utilization across all programs is 21.53 MB.
Typical file (disk image) location:
C:\Program Files\hewlett-packard\hp health check\hphc_service.exe

Are there other versions of HP Support Assistant?

What else is related?

What Windows OS versions does this run on?

Windows 7 Home Premium (6.1.7601.65536)
Windows 7 Professional (6.1.7601.65536)
Windows 8 Pro with Media Center (6.2.9200.0)

About Hewlett-Packard Company

Hewlett-Packard, commonly referred to as HP, is one of the world’s largest information technology companies and operates in nearly every country. HP specializes More...
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File details

File name: hphc_service.exe
Publisher: Hewlett-Packard Company (verified)
Name: HP Support Assistant
Description: HP Support Assistant
Size: 122.55 KB
Original file name: HPHC_Service.exe

Digital certificate

Certificate authority: VeriSign

Resource utilization

CPU utilization averages
Total CPU: 0.0025843141%
Privileged CPU: 0.0000577595%
User CPU: 0.00252655459096%
Privileged CPU time: 171.6 ms
Privileged CPU time /min: 0 ms
Memory utilization averages
Committed memory: 570.22 MB
Peak committed memory: 580.02 MB
Paged memory: 36.6 MB
Peak paged memory: 39.26 MB
Paged system memory: 324.94 KB
Non-paged system memory: 38.72 KB
Working set memory: 4.9 MB
Peak working set memory: 22.86 MB
Min working set memory: 3.67 MB
Private memory: 36.6 MB
Page faults: 12,424
Page faults /min: 5
Handle count average: 409
Thread count average: 14
Thread resource averages

Process details

Runs as (owner): System
Integrety level: Undefined
Windows platform: 64-bit
Runs as a service: Yes
Parent Process
Process Command
"C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe"

Service details

Name: HP Health Check Service

Image hashes

MD5: 45a12cacb97b4f15858fcfd59355a1e9
SHA-1: 10391509934b9437962136382b9b04f224e2f5ce
SHA-256: e4d671f1e413d1c45cc797c93fc042fec9b0ae9f7039c82e516a410ad49100aa

PE image details

CLR assembly: Yes
Langauge*: Microsoft Visual C# / Basic .NET
File packed: No
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