The main purpose of the digital certificate is to ensure that the application belongs to the entity to which the certificate was issued. The Support.com digital certificate does not guarantee that a signed application is safe to run, but rather informs the user that the software was digitally signed by Support.com and verified by a trusted Certificate Authority (CA).
Support.com, Inc. is a US-based computer technology corporation that provides online tech support. Support.com provides online computer support to consumers and home-based business across the United States and Canada via remote access. Their services are performed on PCs running Windows XP, Windows Vista, and Windows 7 and Apple machines running Mac OS 10.5 or higher, with a high-speed broadband connection. Support.com distributes a number of applications designed to diagnose a PC problem then facilitate the end user to call a Support.com service center and arranged a subscription or incident based paid help session. Consumer based apps produced by Support.com include SUPERAntiSpyware, Cosmos, ARO, and RapidStart. www.support.com
About (from Support.com at www.support.com)
“Support.com provides remote technology services to consumers and small businesses directly via our www.support.com portal and channel partners, which include retailers and antivirus companies. Our partners offer branded services as part of their own integrated consumer programs in order to fix, configure, and setup today's consumer technology.
Our live online tech support is conducted by highly qualified Personal Technology Experts who are 100% based in Canada and America. Every tech expert must pass rigorous testing and training before helping customers. As most consumer technology problems are software related we can fix the problems remotely using our safe, secure, proprietary technology – there is no need to leave home. The consumer does not have to unplug the computer and take it to be fixed, and no-one has to come to the home.
We enable our partners to create new revenue streams and deepen customer relationships by offering comprehensive technology service programs for consumers. Our solution includes a SaaS-based Service Delivery Platform, mobile and desktop apps, a scalable workforce of technology specialists and proven expertise in program design and execution. Our partners can leverage our Service Delivery Platform in a number of ways, either using our technology specialists or a labor pool of their own choosing. We bring programs to market under our partner's brands with targeted sets of offerings designed to maximize revenue and deepen customer engagement.”