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What is raserver.exe?

Part of Windows Remote Assistance COM Server by Microsoft

What is it?

Windows Remote Assistance is a convenient way for someone you trust, such as a friend or technical support person, to connect to your computer and walk you through a solution—even if that person isn't nearby.
Description of raserver.exe from Microsoft
Computer users, particularly users without much technical expertise, often have configuration problems or usage questions that are difficult for a support professional to diagnose and fix over the phone. Remote Assistance (RA) solves these problems by enabling support personnel to view the user’s desktop in real time. The user seeking assistance can demonstrate the nature of the problem to the support person. This is a quicker and more efficient way to communicate a problem than using words or e-mail. If necessary, the user can also give the support person permission to assume shared interactive control of the user’s computer to show the user how to resolve the problem. The result of using Remote Assistance is faster problem resolution, an improved support experience, and a lower Total Cost of Ownership (TCO) for supporting end users in large, corporate environments.
(raserver.exe is a system file that is installed with Windows)
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How is raserver.exe loaded?

Scheduled task - raserver.exe is launched automatically by registering itself into the Windows Task Scheduler under the task name '\Microsoft\Windows\RemoteAssistance\RemoteAssistanceTask'. Task Scheduler provides the ability to schedule the launch of programs or scripts at pre-defined times or after specified time intervals or even with event-based triggers.


What is the community is seeing?What is the community is doing?
About 0.4% of all Boost users have the raserver.exe file.Of the 0.4% of raserver.exe users, less than 1% have disabled it.
Typical file (disk image) location:

Are there other versions of Windows Remote Assistance COM ...?

What else is related?

What Windows OS versions does this run on?

Windows 8.1 Pro (6.2.9200.0)

About Microsoft Corporation

Microsoft, founded in 1975 by Bill Gates and Paul Allen, is a veteran software company, best known for its Microsoft Windows operating system and the Microsoft More...
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File details

File name: raserver.exe
Publisher: Microsoft Corporation (verified)
Name: Windows Remote Assistance COM Server
Description: Microsoft® Windows® Operating System
Version: 6.3.9600.16384 (winblue_rtm.130821-1623)
Product version: 6.3.9600.16384
Size: 96 KB
Original file name: raserver.exe.mui
Windows file protection: Yes

Scheduled task details

Name: RemoteAssistanceTask
Command: \Microsoft\Windows\RemoteAssistance\RemoteAssistanceTask

Image hashes

MD5: 2f34d6630e2bedd9d1c7acba05c4e894
SHA-1: d00b7aec590fc6270687c36db489265fc59a94b3

PE image details

File entropy: 6.18577
File packed: No
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