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What is servicepointservice.exe?

Part of Client Gateway 3.7.44 by Radialpoint

Description of servicepointservice.exe from Radialpoint
We know that over 95% of technical issues can be resolved remotely. But we also know that sometimes, nothing but on-site will do. And when that happens, you want to be able to deploy On Site support that has fully automated and integrated work flow and agent management, provides a single view to manage one customer relationship, and is cost effective and scaled to your footprint. So, whether your customers want to hang a TV, install and configure a home theatre system, set up a wireless network or get desktop support and server management – only Radialpoint offers this capability as a fully integrated piece of a complete Technical Support offering.
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How does servicepointservice.exe run?

Service - servicepointservice.exe runs as a background Windows service called 'ServicepointService' (ServicepointService). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network. ServicepointService runs as a program that can be started by the Service Controller and that obeys the service control protocol. This type of service runs in a process by itself.


What is the community is seeing?What is the community is doing?
About 0.5% of all Boost users have the servicepointservice.exe process running.Of the 0.5% of servicepointservice.exe users, 11.1% have disabled it.
How resource intensive is servicepointservice.exe?
Comparison based on the average resource utilization across all programs.
0.00007% CPU660.6%
Average CPU utilization across all programs is 0.00001%.
     2.14 MB RAM9.9%
Average private memory utilization across all programs is 21.53 MB.
 2 /min0.1%
Average I/O read and write operations for all programs is 2,253 per minute.
         4 GDI objects2.7%
Average number of GUI GDI and USER objects for all programs is 150.
Typical file (disk image) location:
C:\Program Files\verizon\vsp\servicepointservice.exe

Are there other versions of Client Gateway 3.7.44?

What else is related?

What Windows OS versions does this run on?

Microsoft Windows XP (5.1.2600.196608)
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File details

File name: servicepointservice.exe
Publisher: Radialpoint Inc. (verified)
Name: Client Gateway 3.7.44
Size: 673.3 KB

Digital certificate

Issued to: Radialpoint
Certificate authority: VeriSign
Effective date: 6/10/2010
Expiration date: 7/10/2013

Resource utilization

CPU utilization averages
Total CPU: 0.0004304619%
Privileged CPU: 0.0003644009%
User CPU: 0.00006606097754%
Privileged CPU time: 187.5 ms
Privileged CPU time /min: 0 ms
Memory utilization averages
Committed memory: 32.81 MB
Peak committed memory: 34.81 MB
Paged memory: 2.14 MB
Peak paged memory: 2.17 MB
Paged system memory: 30.88 KB
Non-paged system memory: 3.49 KB
Working set memory: 280 KB
Peak working set memory: 13.7 MB
Min working set memory: 264 KB
Private memory: 2.14 MB
Page faults: 3,546
Page faults /min: 5
Process I/O averages
Total read operations: 9
Read operations /min: 1
Total read transfer: 827 Bytes
Read transfer /min: 0 Bytes
Total write operations: 15
Write operations /min: 1
Total write transfer: 24.7 KB
Write transfer /min: 32 Bytes
Total other operations: 250
Other operations /min: 1
Total other transfer: 52.6 KB
Other Transfer /min: 69 Bytes
GUI Object Averages
GDI objects: 4
USER objects: 2
Handle count average: 90
Thread count average: 4
Thread resource averages

Process details

Runs as (owner): System
Integrety level: Undefined
Windows platform: 32-bit
Runs as a service: Yes
Parent Process
Process Command
"C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\ServicepointService.exe"

Service details

Name: ServicepointService
Service type: Win32OwnProcess

Image hashes

MD5: 47c274b918dfa3de8e25e902568cbea6
SHA-1: d21fbbce5ff2f7460c1362a83a2ed3333f3c3767

PE image details

File packed: No
Import Table
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