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What is verizonservicepoint.exe?

Part of Verizon Servicepoint by Verizon

What is it?

Verizon Servicepoint is part of the Verizon In Home Agent. In-Home Agent is a PC application that provides you with solutions for common FiOS & High Speed Internet questions.
Description of verizonservicepoint.exe from Verizon
In-Home Agent is PC application that provides you with fast, easy solutions for common FiOS & High Speed Internet questions. It's 24/7 support at the click of your mouse! In-Home Agent, best used on your Home PC, provides step by step guided help to manage your FiOS or High Speed Internet service.. FiOS TV: program your remote control, troubleshoot set-top box problems or resolve issues with the media guide, order a replacement remote, quickly look at wiring connections of your devices, troubleshoot picture issues, set up TV parental controls. FiOS & High Speed Internet: add computers to your wireless network, set up email services, troubleshoot connectivity problems, manage your FiOS router, set up WEP & WPA security on your router, optimize network performance.
Download Boost and enjoy your PC. Speed up Verizon Servicepoint and optimize your PC.

How does verizonservicepoint.exe run?

Process - verizonservicepoint.exe is an instance of a running program. This 32-bit program executes with the privileges as the currently logged in user account. verizonservicepoint.exe is executed by the process explorer.exe (Windows Explorer by Microsoft).

How does verizonservicepoint.exe start?

Startup files (user) run - verizonservicepoint.exe is registered with the run identifier 'VerizonServicepoint.exe' and the execution command '"C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN' in the Windows registry HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Run keys are startup registry keys that are used to launch an application automatically when a user logs into Windows.

Community

What is the community is seeing?What is the community is doing?
About 0.2% of all Boost users have the verizonservicepoint.exe process running.Of the 0.2% of verizonservicepoint.exe users, 25.0% have disabled it.
How resource intensive is verizonservicepoint.exe?
Comparison based on the average resource utilization across all programs.
0.02561% CPU256051.2%
Average CPU utilization across all programs is 0.00001%.
21.59 MB RAM100.3%
Average private memory utilization across all programs is 21.53 MB.
          520 /min23.1%
Average I/O read and write operations for all programs is 2,253 per minute.
              17 GDI objects11.3%
Average number of GUI GDI and USER objects for all programs is 150.
Typical file (disk image) location:
C:\Program Files\verizon\vsp\verizonservicepoint.exe

What modules are loaded?

A module is a dynamic link library (DLL) or an executable file that is loaded into the process. Below is a list of non-system modules that are loaded by Verizon Servicepoint.

What else is related?

What Windows OS versions does this run on?

Windows Vista (TM) Home Premium (6.0.6002.131072)

About Verizon

Verizon Communications Inc. branded as Verizon is a broadband and telecommunications company. Verizon Wireless is the largest wireless carrier in the United Sta More...
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File details

File name: verizonservicepoint.exe
Publisher: Verizon (verified)
Name: Verizon Servicepoint
Description: Verizon Servicepoint
Version: 3.7.44.50819
Size: 4.12 MB

Digital certificate

Issued to: Radialpoint
Certificate authority: VeriSign
Effective date: 6/10/2010
Expiration date: 7/10/2013

Resource utilization

CPU utilization averages
Total CPU: 0.0340865606%
Privileged CPU: 0.0084814437%
User CPU: 0.02560511684294%
Privileged CPU time: 26956.97 ms
Privileged CPU time /min: 1,289 ms
CPU cycle count: 67,646,146
CPU cycle count /min: 397,186,552
Memory utilization averages
Committed memory: 165.66 MB
Peak committed memory: 182.38 MB
Paged memory: 21.59 MB
Peak paged memory: 21.92 MB
Paged system memory: 125.86 KB
Non-paged system memory: 14.77 KB
Working set memory: 27.97 MB
Peak working set memory: 28.7 MB
Min working set memory: 23.29 MB
Private memory: 21.59 MB
Page faults: 37,189
Page faults /min: 1,778
Process I/O averages
Total read operations: 2,565
Read operations /min: 123
Total read transfer: 5.37 MB
Read transfer /min: 262.83 KB
Total write operations: 8,302
Write operations /min: 397
Total write transfer: 971.17 KB
Write transfer /min: 46.43 KB
Total other operations: 48,460
Other operations /min: 2,317
Total other transfer: 1.33 MB
Other Transfer /min: 64.92 KB
GUI Object Averages
GDI objects: 17
USER objects: 59
Resources
Handle count average: 688
Thread count average: 38
Thread resource averages
rpcrt4.dll

Process details

Runs as (owner): User
Integrety level: Medium
Windows platform: 32-bit
Parent Process
Process Command
"C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN

Startup files (user) run details

Name: VerizonServicepoint.exe
Command: "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN

Image hashes

MD5: 02e39d757d7166d4caa3f2d8a91e9998
SHA-1: f656cc6fbbdfab7f9bc544c706059730cd2facbd
SHA-256: 16666b1aa729fd6416468356c2b4ec3601497ebe798c09d389f9ee9c52c94fe7

PE image details

Subsystem: Windows GUI
File packed: No
Import Table
advapi32.dll
bsutil.dll
comctl32.dll
comdlg32.dll
gdi32.dll
gdiplus.dll
kernel32.dll
ole32.dll
oledlg.dll
rpcrt4.dll
shell32.dll
shlwapi.dll
user32.dll
version.dll
windows7features.dll
wininet.dll
winspool.drv
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