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What is atashost.exe?

Part of WebEx Support Center by WebEx Communications

What is it?

WebEx provides on-demand collaboration, online meeting, web conferencing and videoconferencing applications. WebEx Support Center allows support agents to identify, resolve and track customer issues within a secure, online support session.
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How does atashost.exe run?

Service - atashost.exe runs as a background Windows service called 'SYSTEM\CurrentControlSet\Services\atashost' (WebEx Service Host for Support Center). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network. WebEx Service Host for Support Center runs as a program that can be started by the Service Controller and that obeys the service control protocol. This type of service runs in a process by itself.


What is the community is seeing?What is the community is doing?
About 0.1% of all Boost users have the atashost.exe process running.Of the 0.1% of atashost.exe users, 14.0% have disabled it.
How resource intensive is atashost.exe?
Comparison based on the average resource utilization across all programs.
0.00001% CPU63.7%
Average CPU utilization across all programs is 0.00001%.
     952 KB RAM4.3%
Average private memory utilization across all programs is 21.53 MB.
 1 /min0.0%
Average I/O read and write operations for all programs is 2,253 per minute.
Typical file (disk image) location:

Are there other versions of WebEx Support Center?

Why are multiple of the same versions listed?

What else is related?

What Windows OS versions does this run on?

Windows 7 Home Premium (6.1.7601.65536)
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File details

File name: atashost.exe
Publisher: WebEx Communications, Inc. (verified)
Name: WebEx Support Center
Description: WebEx Host for Support Center
Version: 2, 5, 49, 5
Size: 19.9 KB
Original file name: atschost.exe

Digital certificate

Certificate authority: VeriSign
Effective date: 2/23/2006
Expiration date: 4/7/2009

Resource utilization

CPU utilization averages
Total CPU: 0.0000458935%
Privileged CPU: 0.0000395194%
User CPU: 0.00000637410320%
Privileged CPU time: 93.6 ms
Privileged CPU time /min: 0 ms
CPU cycle count: 137,994,806
CPU cycle count /min: 70,401
Memory utilization averages
Committed memory: 25.05 MB
Peak committed memory: 26.93 MB
Paged memory: 952 KB
Peak paged memory: 1012 KB
Paged system memory: 43.8 KB
Non-paged system memory: 6.51 KB
Working set memory: 1.9 MB
Peak working set memory: 3.11 MB
Min working set memory: 1.89 MB
Private memory: 952 KB
Page faults: 979
Page faults /min: 1
Process I/O averages
Total write operations: 8
Write operations /min: 1
Total write transfer: 642 Bytes
Write transfer /min: 0 Bytes
Total other operations: 216
Other operations /min: 1
Total other transfer: 1.2 KB
Other Transfer /min: 0 Bytes
Handle count average: 43
Thread count average: 3
Thread resource averages

Process details

Runs as (owner): System
Integrety level: System
Windows platform: 64-bit
Runs as a service: Yes
Parent Process
Process Command

Service details

Name: WebEx Service Host for Support Center
Service name: atashost
Service type: Win32OwnProcess
Description: “WebEx Support Center.”

Image hashes

MD5: 124345e35edb104135fdba8d0c39efac
SHA-1: b169c52754cef5afead6f8addcdae6c74b6684af
SHA-256: 027bee3f605a5f7b1e9c918017b623956ad5d8ff7e635742a1c8b48c23f9c983

PE image details

Subsystem: Windows Console
Langauge*: Microsoft Visual C++
File entropy: 5.87001
File packed: No
Import Table
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