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What is verizon_ihamessagecenter.exe?

Part of IHA_MessageCenter by Verizon

What is it?

Part of the Verizon In Home Agent. In-Home Agent is a PC application that provides you with solutions for common FiOS & High Speed Internet questions.
Description of verizon_ihamessagecenter.exe from Verizon
In-Home Agent is PC application that provides you with fast, easy solutions for common FiOS & High Speed Internet questions. It's 24/7 support at the click of your mouse! In-Home Agent, best used on your Home PC, provides step by step guided help to manage your FiOS or High Speed Internet service.. FiOS TV: program your remote control, troubleshoot set-top box problems or resolve issues with the media guide, order a replacement remote, quickly look at wiring connections of your devices, troubleshoot picture issues, set up TV parental controls. FiOS & High Speed Internet: add computers to your wireless network, set up email services, troubleshoot connectivity problems, manage your FiOS router, set up WEP & WPA security on your router, optimize network performance.
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How does verizon_ihamessagecenter.exe run?

Service - verizon_ihamessagecenter.exe runs as a background Windows service called 'IHA_MessageCenter' (IHA_MessageCenter). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network. IHA_MessageCenter runs as a program that can be started by the Service Controller and that obeys the service control protocol. This type of service runs in a process by itself.


What is the community is seeing?What is the community is doing?
About 0.3% of all Boost users have the verizon_ihamessagecenter.exe process running.Of the 0.3% of verizon_ihamessagecenter.exe users, 16.7% have disabled it.
How stable is IHA_MessageCenter?
Based on crash data discovered by Boost, stability is a measure of how sound this particular process and the average percent of times it crashes.
Typical program1.26%
How resource intensive is verizon_ihamessagecenter.exe?
Comparison based on the average resource utilization across all programs.
0.02546% CPU254565.6%
Average CPU utilization across all programs is 0.00001%.
35.09 MB RAM162.9%
Average private memory utilization across all programs is 21.53 MB.
 4 /min0.2%
Average I/O read and write operations for all programs is 2,253 per minute.
     3 context switches/sec3.0%
Average context switches for all programs is 100 per second.
Typical file (disk image) location:
C:\Program Files\verizon\iha_messagecenter\bin\verizon_ihamessagecenter.exe

What modules are loaded?

A module is a dynamic link library (DLL) or an executable file that is loaded into the process. Below is a list of non-system modules that are loaded by IHA_MessageCenter.

What else is related?

IHA_MessageCenter Stability

verizon_ihamessagecenter.exe crashes or has encountered a critical error 0.8900% of the time.
Error: Stopped working (APPCRASH)
Crashing module: ole32.dll (still researching...)
Occurred on: September 12, 2013

What Windows OS versions does this run on?

Windows Vista (TM) Home Premium (6.0.6002.131072)
Windows 7 Ultimate (6.1.7601.65536)
Windows 7 Home Premium (6.1.7601.65536)
Windows 7 Ultimate (6.1.7601.65536)

About Verizon

Verizon Communications Inc. branded as Verizon is a broadband and telecommunications company. Verizon Wireless is the largest wireless carrier in the United Sta More...
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File details

File name: verizon_ihamessagecenter.exe
Publisher: Verizon (verified)
Name: IHA_MessageCenter
Description: IHA_MessageCenter
Size: 343.99 KB
Original file name: Verizon_IHAMessageCenter.exe

Digital certificate

Resource utilization

CPU utilization averages
Total CPU: 0.0486626431%
Privileged CPU: 0.0232060840%
User CPU: 0.02545655917476%
Privileged CPU time: 1500.18 ms
Privileged CPU time /min: 2 ms
CPU cycle count: 323,041,077
CPU cycle count /min: 23,718,221
Context switches /sec: 3
Memory utilization averages
Committed memory: 420.79 MB
Peak committed memory: 428.42 MB
Paged memory: 35.09 MB
Peak paged memory: 38.46 MB
Paged system memory: 228.08 KB
Non-paged system memory: 38.77 KB
Working set memory: 21.21 MB
Peak working set memory: 36.66 MB
Min working set memory: 10.18 MB
Private memory: 35.09 MB
Page faults: 25,211
Page faults /min: 46
Process I/O averages
Total read operations: 765
Read operations /min: 2
Total read transfer: 4.96 MB
Read transfer /min: 11.59 KB
Total write operations: 1,326
Write operations /min: 2
Total write transfer: 435.5 KB
Write transfer /min: 731 Bytes
Total other operations: 16,692
Other operations /min: 32
Total other transfer: 489.63 KB
Other Transfer /min: 1.03 KB
Handle count average: 593
Thread count average: 15
Thread resource averages

Process details

Runs as (owner): System
Integrety level: System
Windows platform: 64-bit
Runs as a service: Yes
Parent Processes
Process Commands
"C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe"
"C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe"

Service details

Name: IHA_MessageCenter
Service type: Win32OwnProcess

Network connectivity

UDP: LISTENING on port 50000

Image hashes

MD5: 23e1bcadabe423c35c19bbdff10cce6d
SHA-1: 2ecbb14b8a491bcdfa6a016b9178bd7e9e53fd36
SHA-256: 94430f9afecd604eb7230e7ad8efd680e610c54af15a0682b366a4f73f1f9744

PE image details

CLR assembly: Yes
Langauge*: Microsoft Visual C# / Basic .NET
File packed: No
Import Table
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