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What is motohelperservice.exe?

Part of MotoHelper Service by Motorola Mobility LLC

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How does motohelperservice.exe run?

Service - motohelperservice.exe runs as a background Windows service called 'Motorola Device Manager' (Motorola Device Manager Service). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network. Motorola Device Manager Service runs as a program that can be started by the Service Controller and that obeys the service control protocol. This type of service runs in a process by itself.


What is the community is seeing?What is the community is doing?
About 0.2% of all Boost users have the motohelperservice.exe process running.Of the 0.2% of motohelperservice.exe users, 25.0% have disabled it.
How stable is MotoHelper Service?
Based on crash data discovered by Boost, stability is a measure of how sound this particular process and the average percent of times it crashes.
Typical program1.26%
How resource intensive is motohelperservice.exe?
Comparison based on the average resource utilization across all programs.
0.00015% CPU1536.9%
Average CPU utilization across all programs is 0.00001%.
          3.06 MB RAM14.2%
Average private memory utilization across all programs is 21.53 MB.
 2 /min0.1%
Average I/O read and write operations for all programs is 2,253 per minute.
Typical file (disk image) location:
C:\Program Files\motorola mobility\motorola device manager\motohelperservice.exe

Are there other versions of MotoHelper Service?

What modules are loaded?

A module is a dynamic link library (DLL) or an executable file that is loaded into the process. Below is a list of non-system modules that are loaded by MotoHelper Service.

What else is related?

MotoHelper Service Stability

motohelperservice.exe crashes or has encountered a critical error 0.8900% of the time.
Error: Stopped working (APPCRASH)
Occurred on: June 9, 2014

What Windows OS versions does this run on?

Windows 7 Home Premium (6.1.7601.65536)
Windows 8.1 (6.2.9200.0)
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File details

File name: motohelperservice.exe
Publisher: Motorola Mobility LLC (verified)
Name: MotoHelper Service
Description: MotoHelper Service
Version: 2, 3, 8, 0
Size: 134.3 KB
Original file name: MotoHelperService.exe

Digital certificate

Certificate authority: VeriSign
Effective date: 2/21/2013
Expiration date: 3/24/2014

Resource utilization

CPU utilization averages
Total CPU: 0.0003804542%
Privileged CPU: 0.0002267656%
User CPU: 0.00015368859567%
Privileged CPU time: 132.78 ms
Privileged CPU time /min: 0 ms
CPU cycle count: 539,821,742
CPU cycle count /min: 785,740
Memory utilization averages
Committed memory: 71.2 MB
Peak committed memory: 76.12 MB
Paged memory: 3.06 MB
Peak paged memory: 3.59 MB
Paged system memory: 119.63 KB
Non-paged system memory: 15.62 KB
Working set memory: 8.21 MB
Peak working set memory: 8.69 MB
Min working set memory: 7.45 MB
Private memory: 3.06 MB
Page faults: 2,984
Page faults /min: 4
Process I/O averages
Total read operations: 40
Read operations /min: 1
Total read transfer: 207.13 KB
Read transfer /min: 313 Bytes
Total write operations: 102
Write operations /min: 1
Total write transfer: 10.01 KB
Write transfer /min: 14 Bytes
Total other operations: 721
Other operations /min: 1
Total other transfer: 11.18 KB
Other Transfer /min: 16 Bytes
Handle count average: 165
Thread count average: 8
Thread resource averages

Process details

Runs as (owner): System
Integrety level: System
Windows platform: 64-bit
Runs as a service: Yes
Parent Process
Child Process
Process Command
"C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe"

Service details

Name: Motorola Device Manager Service
Service name: Motorola Device Manager
Service type: Win32OwnProcess

Network connectivity

TCP: localhost on port 4573
TCP: localhost on port 4573

Image hashes

MD5: 7ed3a9c3763725bd700946971215ee77
SHA-1: 27e72818472d3a6b611f7d652d1c8fa0776c873c

PE image details

File packed: No
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