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What is agentservice.exe?

Part of Connected Backup by Autonomy plc

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How does agentservice.exe run?

Service - agentservice.exe runs as a background Windows service called 'AgentService' (AgentService). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network. AgentService runs as a program that can be started by the Service Controller and that obeys the service control protocol. This type of service runs in a process by itself.


What is the community is seeing?What is the community is doing?
About 0.1% of all Boost users have the agentservice.exe process running.Of the 0.1% of agentservice.exe users, 26.0% have disabled it.
How resource intensive is agentservice.exe?
Comparison based on the average resource utilization across all programs.
0.00001% CPU119.7%
Average CPU utilization across all programs is 0.00001%.
14.11 MB RAM65.5%
Average private memory utilization across all programs is 21.53 MB.
     115 /min5.1%
Average I/O read and write operations for all programs is 2,253 per minute.
     6 context switches/sec6.0%
Average context switches for all programs is 100 per second.
Typical file (disk image) location:
C:\Program Files\autonomy\connected backuppc\agentservice.exe

What modules are loaded?

A module is a dynamic link library (DLL) or an executable file that is loaded into the process. Below is a list of non-system modules that are loaded by Connected Backup.

What else is related?

What Windows OS versions does this run on?

Windows 8 (6.2.9200.0)
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File details

File name: agentservice.exe
Publisher: Autonomy Corporation plc (verified)
Name: Connected Backup
Description: Agent Service Module
Product version:
Size: 6.82 MB
Original file name: AgentService.exe

Digital certificate

Issued to: Autonomy
Certificate authority: VeriSign
Effective date: 5/13/2010
Expiration date: 5/19/2013

Resource utilization

CPU utilization averages
Total CPU: 0.0000288389%
Privileged CPU: 0.0000168654%
User CPU: 0.00001197354960%
Privileged CPU time: 22593.75 ms
Privileged CPU time /min: 3 ms
CPU cycle count: 1,001,719,333
CPU cycle count /min: 142,984,149
Context switches /sec: 6
Memory utilization averages
Committed memory: 178.71 MB
Peak committed memory: 196.69 MB
Paged memory: 14.11 MB
Peak paged memory: 69.56 MB
Paged system memory: 185.68 KB
Non-paged system memory: 20 KB
Working set memory: 23.33 MB
Peak working set memory: 79.59 MB
Min working set memory: 19.05 MB
Private memory: 14.11 MB
Page faults: 54,196
Page faults /min: 7
Process I/O averages
Total read operations: 444,367
Read operations /min: 61
Total read transfer: 678.13 MB
Read transfer /min: 95.62 KB
Total write operations: 390,267
Write operations /min: 54
Total write transfer: 51.04 MB
Write transfer /min: 7.2 KB
Total other operations: 4,626,146
Other operations /min: 637
Total other transfer: 703.62 MB
Other Transfer /min: 99.21 KB
Handle count average: 228
Thread count average: 10
Thread resource averages

Process details

Runs as (owner): System
Integrety level: System
Windows platform: 64-bit
Runs as a service: Yes
Parent Process
Process Command
"C:\Program Files\Autonomy\Connected BackupPC\AgentService.exe" -p 16386

Service details

Name: AgentService
Service type: Win32OwnProcess
Description: “AgentService”

Network connectivity

TCP: localhost on port 16386

Image hashes

MD5: fc0e1a5e5b19a3aed007c84472bbe137
SHA-1: 322404216461a139ae4a112d3b96bd03bd5a9fe3

PE image details

File packed: No
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