Home How it works Support Boost Connect Download

Boost Connect

Uncovering the DNA of programs.
Good programs    
Fair programs  
Bad programs 

What is bthelpbrowser.exe?

Part of McciBrowser by Alcatel-Lucent

Download Boost and enjoy your PC. Speed up McciBrowser and optimize your PC.

How does bthelpbrowser.exe run?

Process - bthelpbrowser.exe is an instance of a running program. This 32-bit program executes with the privileges as the currently logged in user account.

How does bthelpbrowser.exe start?

Startup files (user) run - bthelpbrowser.exe is registered with the run identifier 'UpdateFlow.btbb' and the execution command '"C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe" -hidden -appkey=btbb "-url=filC://C:\users\user\appdata\Roaming\Motive\btbb\dthupdate\PreUpdate.html?delay=60"' in the Windows registry HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Run keys are startup registry keys that are used to launch an application automatically when a user logs into Windows.


What is the community is seeing?What is the community is doing?
About 0.2% of all Boost users have the bthelpbrowser.exe process running.Of the 0.2% of bthelpbrowser.exe users, 15.0% have disabled it.
How resource intensive is bthelpbrowser.exe?
Comparison based on the average resource utilization across all programs.
0.00023% CPU2268.2%
Average CPU utilization across all programs is 0.00001%.
24.47 MB RAM113.6%
Average private memory utilization across all programs is 21.53 MB.
              29 GDI objects19.3%
Average number of GUI GDI and USER objects for all programs is 150.
Typical file (disk image) location:
C:\Program Files\bt broadband desktop help\btbb\bthelpbrowser.exe

What modules are loaded?

A module is a dynamic link library (DLL) or an executable file that is loaded into the process. Below is a list of non-system modules that are loaded by McciBrowser.

What else is related?

What Windows OS versions does this run on?

Windows Vista (TM) Home Premium (6.0.6002.131072)
Download Boost

File details

File name: bthelpbrowser.exe
Publisher: Alcatel-Lucent (verified)
Name: McciBrowser
Description: mcci+McciBrowser
Version: 6,10,0,15
Size: 1.2 MB
Original file name: McciBrowser.exe

Digital certificate

Certificate authority: VeriSign

Resource utilization

CPU utilization averages
Total CPU: 0.0006251209%
Privileged CPU: 0.0003982969%
User CPU: 0.00022682397473%
Privileged CPU time: 4378.43 ms
Privileged CPU time /min: 0 ms
CPU cycle count: 47,401,714
Memory utilization averages
Committed memory: 229.45 MB
Peak committed memory: 240.43 MB
Paged memory: 24.47 MB
Peak paged memory: 26.34 MB
Paged system memory: 364.91 KB
Non-paged system memory: 22.49 KB
Working set memory: 9.06 MB
Peak working set memory: 48.69 MB
Min working set memory: 8.97 MB
Private memory: 24.47 MB
Page faults: 32,474
Page faults /min: 0
Process I/O averages
Total read operations: 65,497
Total read transfer: 1.93 MB
Total write operations: 893
Total write transfer: 550.01 KB
Total other operations: 57,041
Total other transfer: 992.48 KB
GUI Object Averages
GDI objects: 29
USER objects: 241
Handle count average: 769
Thread count average: 11
Thread resource averages

Process details

Runs as (owner): User
Integrety level: Medium
Windows platform: 32-bit
Process Commands
"C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe" /APPKEY=btbb /URL=filC:///C:/Program Files/BT Broadband Desktop Help/btbb/OCB/3ab18662-432f-4816-b1d3-238680c370ff/Start.htm?VendorID=btbb,SolutionContext=AutoTelemetry,isHidden=true,ConnectivityRequired=true,flowId=autotelemetry,FlowParams=
"C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe" -AppKey=btbb -url=httpC://pbttbc.bt.motive.com/portal/smptasks.jsp?taskid=1

Startup files (user) run details

Name: UpdateFlow.btbb
Command: "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe" -hidden -appkey=btbb "-url=filC://C:\users\user\appdata\Roaming\Motive\btbb\dthupdate\PreUpdate.html?delay=60"

Network connectivity

TCP: pbttbc.bt.motive.com on port 62295
TCP: pbttbc.bt.motive.com on port 55351
TCP: pbttbc.bt.motive.com on port 57995
TCP: pbttbc.bt.motive.com on port 51447
TCP: pbttbc.bt.motive.com on port 56832
TCP: pbttbc.bt.motive.com on port 60585
TCP: pbttbc.bt.motive.com on port 50944
TCP: pbttbc.bt.motive.com on port 51462
UDP: LISTENING on port 55911
UDP: LISTENING on port 65285
UDP: LISTENING on port 63007
UDP: LISTENING on port 63644

Image hashes

MD5: 937174625d41d2f3ce9d60d513254c7f
SHA-1: f0520093fe394e3448b15be2a95064175ca1eb93
SHA-256: 0d0af73ca2b5e19b548632e491fe6834e7c06269e40a0e2b5fc776e2f6c3e5f5

PE image details

Subsystem: Windows GUI
File packed: No
Import Table
Stay up to date with news about Boost
Subscribe to our newsletter to receive the latest Boost news and discounts.
© 2016 Reason Software Company Inc.
228 Park Ave S #74122 New York, NY 10003
(646) 664-1038 | info@boostbyreason.com
How it works Privacy Terms Support Contact Download Donate Reason Software, the makers of Boost logo

Download Boost and enjoy your PC.

Increase your PC's performance.
Remove unwanted crapware.
Reduce your boot time.
Identify and resolves crashes.
Download the FREE unlimited trial of Boost!
No spyware, no adware, no bundles, no tricks.

Save 40% on Boost

For a limited time, from now until Tuesday, October 25, 2016 you can purchase Boost for 40% off of the normal price, only $39.95 $24.95.
The instant online savings will be automatically applied during checkout.

100% Satisfaction Guarantee

Purchase with confidence. We stand behind Boost.
If for any reason you are not satisfied with your software purchase, simply contact our Customer Support within 30 days, and we'll refund the purchase price. We won't make you jump through hoops to get all your money back!