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What is esservice.exe?

Part of EasySupport by Support.com

Download Boost and enjoy your PC. Remove EasySupport and optimize your PC.

How does esservice.exe run?

Service - esservice.exe runs as a background Windows service called 'Office Depot PC Support Agent' (Office Depot PC Support Agent). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network. Office Depot PC Support Agent runs as a program that can be started by the Service Controller and that obeys the service control protocol. This type of service runs in a process by itself.


What is the community is seeing?What is the community is doing?
About 0.0% of all Boost users have the esservice.exe process running.Of the 0.0% of esservice.exe users, 58.0% have disabled it.
How resource intensive is esservice.exe?
Comparison based on the average resource utilization across all programs.
0.00002% CPU173.9%
Average CPU utilization across all programs is 0.00001%.
14.56 MB RAM67.6%
Average private memory utilization across all programs is 21.53 MB.
 20 /min0.9%
Average I/O read and write operations for all programs is 2,253 per minute.
Typical file (disk image) location:
C:\Program Files\sony premium services vaio health check\esservice.exe

Are there other versions of EasySupport?

What modules are loaded?

A module is a dynamic link library (DLL) or an executable file that is loaded into the process. Below is a list of non-system modules that are loaded by EasySupport.

What else is related?

What Windows OS versions does this run on?

Windows 7 Home Premium (6.1.7601.65536)

About Support.com, Inc.

Support.com, Inc. is a US-based computer technology corporation that provides online tech support. Support.com provides online computer support to consumers and More...
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File details

File name: esservice.exe
Publisher: Support.com, Inc. (verified)
Name: EasySupport
Description: EasySupport Service
Size: 981.59 KB
Original file name: esService.exe

Digital certificate

Issued to: Support.com
Certificate authority: VeriSign
Effective date: 7/1/2010
Expiration date: 7/12/2013

Resource utilization

CPU utilization averages
Total CPU: 0.0000599928%
Privileged CPU: 0.0000426036%
User CPU: 0.00001738922172%
Privileged CPU time: 24882.16 ms
Privileged CPU time /min: 1 ms
CPU cycle count: 1,165,513,997
CPU cycle count /min: 15,309,613
Memory utilization averages
Committed memory: 108.64 MB
Peak committed memory: 118.64 MB
Paged memory: 14.56 MB
Peak paged memory: 15.43 MB
Paged system memory: 142.82 KB
Non-paged system memory: 31.95 KB
Working set memory: 17.18 MB
Peak working set memory: 17.56 MB
Min working set memory: 9.8 MB
Private memory: 14.56 MB
Page faults: 125,472
Page faults /min: 7
Process I/O averages
Total read operations: 858
Read operations /min: 1
Total read transfer: 1.73 MB
Read transfer /min: 105 Bytes
Total write operations: 58,844
Write operations /min: 3
Total write transfer: 2.55 MB
Write transfer /min: 155 Bytes
Total other operations: 437,724
Other operations /min: 25
Total other transfer: 9.75 MB
Other Transfer /min: 595 Bytes
Handle count average: 508
Thread count average: 19
Thread resource averages

Process details

Runs as (owner): System
Integrety level: System
Windows platform: 64-bit
Runs as a service: Yes
Parent Process
Child Process
Process Command
"C:\Program Files\Office Depot PC Support Agent\esService.exe" /Office Depot PC Support Agent /officedepot /Tech Depot

Service details

Name: Office Depot PC Support Agent
Service type: Win32OwnProcess

Network connectivity

UDP: LISTENING on port 57186

Image hashes

MD5: d9ffba7c2aea8854c2ba64f077d50fea
SHA-1: 8bf628f940cdc1df00c27e843eb4b42a2876a0d6

PE image details

File packed: No
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