Boost Connect

Uncovering the DNA of programs.

Good programs

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6

Fair programs

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Bad programs

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7

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What is sprtcmd.exe?

Part of SupportSoft sprtcmd by SupportSoft

Download Boost and enjoy your PC. Remove SupportSoft sprtcmd and optimize your PC.

How is sprtcmd.exe loaded?

Startup files (user) run - sprtcmd.exe is registered with the run identifier 'DellSupportCenter' and the execution command '"C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter' in the Windows registry HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Run keys are startup registry keys that are used to launch an application automatically when a user logs into Windows.

Startup files (all users) run - sprtcmd.exe is registered with the run identifier 'DellSupportCenter' and the execution command '"C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter' in the Windows registry HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Run keys are startup registry keys that are used to launch an application automatically when any Windows user logs into Windows.

Community

What is the community is seeing?	What is the community is doing?
About 0.1% of all Boost users have the sprtcmd.exe file.	Of the 0.1% of sprtcmd.exe users, 84.0% have disabled it.

Typical file (disk image) location:

C:\Program Files\dell support center\bin\sprtcmd.exe

Are there other versions of SupportSoft sprtcmd ?

sprtcmd.exe - version 7.0.585.0

sprtcmd.exe - version 7.0.1117.0 (this)

What else is related?

sprtcmd.exe (SupportSoft sprtcmd by SupportSoft)

sprtcmd.exe (SupportSoft sprtcmd by Comcast)

dlpwdnt.exe (Dell Status Monitor Service by Dell)

dldoserv.exe (Service Executable by Dell)

dldomon.exe (Printer Device Monitor by Dell)

hstart.exe (hstart by Dell)

dsupd.exe (DataSafe Update Launcher by Dell)

supportsoft.agent.sprocket.dll (by SupportSoft)

supportsoft.agent.sprocket.supportmessage.dll (by SupportSoft)

sprtmessage.dll (SupportSoft SupportMessage Sprocket by SupportSoft)

tgctlsr.dll (tgctlsr Module by SupportSoft)

tgctlsi.dll (tgctlsi Module by SupportSoft)

bcont.exe (SupportSoft Container by Dell)

dsc.exe (SupportSoft Container by Dell)

nptgctlsi.dll (Consona SmartIssue Plugin by SupportSoft)

nptgctlsr.dll (Consona Script Runner Plugin for Firefox by SupportSoft)

brkrsvc.exe (Gteko BrkrSvc Application by Dell)

sprtlisten.exe (sprtlisten Module by SupportSoft)

backgroundcopymanager3_0.dll (Assembly imported from type library 'BackgroundCopyManager3_0'. by Dell)

namedpipe.dll (Dell Digital Delivery NamedPipe Library by Dell)

clientcontracts.dll (Dell Digital Delivery by Dell)

servicetagplusplus.dll (by Dell)

What Windows OS versions does this run on?

Microsoft Windows XP (5.1.2600.196608)

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File details

File name: sprtcmd.exe

Publisher: SupportSoft, Inc.

Name: SupportSoft sprtcmd

Version: 7.0.1117.0

Digital certificate

Issued to: Dell Inc.

Certificate authority: VeriSign

Effective date: 12/15/2006

Expiration date: 1/11/2010

Startup files (user) run details

Name: DellSupportCenter

Command: "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

Startup files (all users) run details

Name: DellSupportCenter

Command: "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

Image hashes

MD5: 3917664c26b4344768c288bba6fefcb6

SHA-1: 0cd1828a961d2848f3f92ec55b0dfa0e24a1a720

SHA-256: bd7b60c40a46f8c7f730a05b5e22e3c354a507e3ac9331f19de2984ba255ab08

PE image details

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