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What is app24x7help.exe?

Part of 24x7Help by PCRx.com LLC

What is it?

24x7 Help is a software/call service that provides via an hourly charge remote users to help fix your PC. Once installed however, 24x7 Help attempts to upsell various other PCRx.com (Crwaler LLC) software products including registry and PC optimization programs.
Description of app24x7help.exe from PCRx.com LLC
Our key service at 24x7Help is to provide you with peace of mind. You can count on receiving reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is the best in the business. Trained to minimize your downtime, our agents have a high first call resolution rate. Our live support team is dedicated to providing incomparable technical support. We’re experts in transforming complex computer issues into quick solutions and improving the user experience. Using a secure remote access, our qualified technical support team can diagnose, access and repair your PC while you watch from the comfort of your home. Our easy 3-Step remote Access allows you to call, connect and repair up to 3 PCs to get you up and running quickly. Whether you need assistance in setting up a new desktop, education on Microsoft® applications, assistance on peripherals, or guidance on networking and proper security we’re ready to help optimize you PC experience.
Download Boost and enjoy your PC. Remove 24x7Help and optimize your PC.

How does app24x7help.exe run?

Process - app24x7help.exe is an instance of a running program. This 64-bit program executes with the privileges as the currently logged in user account.

How does app24x7help.exe start?

Startup files (all users) run - app24x7help.exe is registered with the run identifier '24x7HELP' and the execution command '"C:\Program Files\24x7Help\App24x7Help.exe" /STARTUP' in the Windows registry HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Run keys are startup registry keys that are used to launch an application automatically when any Windows user logs into Windows.


What is the community is seeing?What is the community is doing?
About 0.4% of all Boost users have the app24x7help.exe process running.Of the 0.4% of app24x7help.exe users, 70.0% have disabled it.
How resource intensive is app24x7help.exe?
Comparison based on the average resource utilization across all programs.
0.01868% CPU186766.0%
Average CPU utilization across all programs is 0.00001%.
7.4 MB RAM34.4%
Average private memory utilization across all programs is 21.53 MB.
 20 /min0.9%
Average I/O read and write operations for all programs is 2,253 per minute.
152 GDI objects101.3%
Average number of GUI GDI and USER objects for all programs is 150.
Typical file (disk image) location:
C:\Program Files\24x7help\app24x7help.exe

Are there other versions of 24x7Help?

What else is related?

What Windows OS versions does this run on?

Windows 7 Home Premium (6.1.7601.65536)

About PCRx.com, LLC

Run by Xacti Group Companies Crawler provides toolbar type programs for various Web browsers. In order to install any products produced by Crawler or Xacti, the More...
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File details

File name: app24x7help.exe
Publisher: PCRx.com, LLC (verified)
Name: 24x7Help
Description: 24x7Help
Product version:
Size: 1.61 MB
Original file name: App24x7Help.exe

Digital certificate

Issued to: Crawler
Certificate authority: VeriSign
Expiration date: 12/11/2013

Resource utilization

CPU utilization averages
Total CPU: 0.0193655652%
Privileged CPU: 0.0006889695%
User CPU: 0.01867659566025%
Privileged CPU time: 2574.02 ms
Privileged CPU time /min: 4 ms
CPU cycle count: 321,944,029
CPU cycle count /min: 86,971,252
Memory utilization averages
Committed memory: 103.98 MB
Peak committed memory: 110.08 MB
Paged memory: 7.4 MB
Peak paged memory: 7.66 MB
Paged system memory: 191.37 KB
Non-paged system memory: 24.08 KB
Working set memory: 14.88 MB
Peak working set memory: 14.98 MB
Min working set memory: 14.86 MB
Private memory: 7.4 MB
Page faults: 22,743
Page faults /min: 33
Process I/O averages
Total read operations: 69
Read operations /min: 1
Total read transfer: 1.29 MB
Read transfer /min: 1.92 KB
Total other operations: 892
Other operations /min: 1
Total other transfer: 7.24 KB
Other Transfer /min: 11 Bytes
GUI Object Averages
GDI objects: 152
Peak GDI objects: 155
USER objects: 42
Peak USER objects: 45
Handle count average: 231
Thread count average: 4
Thread resource averages

Process details

Runs as (owner): User
Integrety level: High
Windows platform: 64-bit
Child Processes
Process Command
"C:\Program Files\24x7Help\App24x7Help.exe" /STARTUP /ELEVATED

Startup files (all users) run details

Name: 24x7HELP
Command: "C:\Program Files\24x7Help\App24x7Help.exe" /STARTUP

Image hashes

MD5: c42c253dacc86ff01131a0156bd8e818
SHA-1: 05d18baaab934cce5c1564c54d04704111828d1a
SHA-256: c855e811c3ce2f695a8394ae1a86e7acece5bbe0112d69ec115dbefe7b1156a8

PE image details

Subsystem: Windows GUI
File packed: No
Import Table
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