“We know that over 95% of technical issues can be resolved remotely. But we also know that sometimes, nothing but on-site will do. And when that happens, you want to be able to deploy On Site support that has fully automated and integrated work flow and agent management, provides a single view to manage one customer relationship, and is cost effective and scaled to your footprint. So, whether your customers want to hang a TV, install and configure a home theatre system, set up a wireless network or get desktop support and server management – only Radialpoint offers this capability as a fully integrated piece of a complete Technical Support offering.”