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What is agentservice.exe?

Part of Connected Backup/PC by Iron Mountain

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How does agentservice.exe run?

Service - agentservice.exe runs as a background Windows service called 'AgentService' (AgentService). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network. AgentService runs as a standard Windows service loaded by the Windows Service Controller (services.exe).


What is the community is seeing?What is the community is doing?
About 0.2% of all Boost users have the agentservice.exe process running.Of the 0.2% of agentservice.exe users, 27.0% have disabled it.
How resource intensive is agentservice.exe?
Comparison based on the average resource utilization across all programs.
0.00008% CPU817.7%
Average CPU utilization across all programs is 0.00001%.
22.97 MB RAM106.7%
Average private memory utilization across all programs is 21.53 MB.
 3 /min0.1%
Average I/O read and write operations for all programs is 2,253 per minute.
         8 GDI objects5.3%
Average number of GUI GDI and USER objects for all programs is 150.
          24 context switches/sec24.0%
Average context switches for all programs is 100 per second.
Typical file (disk image) location:
C:\Program Files\iron mountain\connected backuppc\agentservice.exe

What modules are loaded?

A module is a dynamic link library (DLL) or an executable file that is loaded into the process. Below is a list of non-system modules that are loaded by Connected Backup/PC.

What else is related?

What Windows OS versions does this run on?

Microsoft Windows XP (5.1.2600.196608)
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File details

File name: agentservice.exe
Name: Connected Backup/PC
Description: Agent Service Module
Product version: 8.2.0 hf4
Size: 4.98 MB
Original file name: AgentService.exe

Resource utilization

CPU utilization averages
Total CPU: 0.0005073406%
Privileged CPU: 0.0004255682%
User CPU: 0.00008177239467%
Privileged CPU time: 484.38 ms
Privileged CPU time /min: 1 ms
Context switches /sec: 24
Memory utilization averages
Committed memory: 74.64 MB
Peak committed memory: 86.6 MB
Paged memory: 22.97 MB
Peak paged memory: 36.87 MB
Paged system memory: 87.57 KB
Non-paged system memory: 20.28 KB
Working set memory: 23.51 MB
Peak working set memory: 28.55 MB
Min working set memory: 18.63 MB
Private memory: 22.97 MB
Page faults: 10,780
Page faults /min: 11
Process I/O averages
Total read operations: 1,648
Read operations /min: 2
Total read transfer: 7.57 MB
Read transfer /min: 8.18 KB
Total write operations: 71
Write operations /min: 1
Total write transfer: 321.82 KB
Write transfer /min: 348 Bytes
Total other operations: 1,214,920
Other operations /min: 1,282
Total other transfer: 61.49 MB
Other Transfer /min: 66.44 KB
GUI Object Averages
GDI objects: 8
USER objects: 4
Handle count average: 164
Thread count average: 8
Thread resource averages

Process details

Runs as (owner): System
Integrety level: Undefined
Windows platform: 32-bit
Runs as a service: Yes
Parent Process
Process Command
"C:\Program Files\Iron Mountain\Connected BackupPC\AgentService.exe" -p 16386

Service details

Name: AgentService
Service type: Win32OwnProcess, InteractiveProcess
Description: “AgentService”

Network connectivity

TCP: localhost on port 16386

Image hashes

MD5: f6cde1bfbe6e47603c1422bcb5e4a3a4
SHA-1: 186b576203f20423c1d79098782c8745601dd594
SHA-256: 7c9b39a68f34a9620a955a1bf39771fda406ad4ed8150ab65a715ce8466704e5

PE image details

Subsystem: Windows Console
File packed: No
Import Table
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