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What is servicepointservice.exe?

Part of Client Gateway 3.5.18 by Radialpoint

Description of servicepointservice.exe from Radialpoint
We know that over 95% of technical issues can be resolved remotely. But we also know that sometimes, nothing but on-site will do. And when that happens, you want to be able to deploy On Site support that has fully automated and integrated work flow and agent management, provides a single view to manage one customer relationship, and is cost effective and scaled to your footprint. So, whether your customers want to hang a TV, install and configure a home theatre system, set up a wireless network or get desktop support and server management – only Radialpoint offers this capability as a fully integrated piece of a complete Technical Support offering.
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How does servicepointservice.exe run?

Service - servicepointservice.exe runs as a background Windows service called 'ServicepointService' (ServicepointService). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network. ServicepointService runs as a program that can be started by the Service Controller and that obeys the service control protocol. This type of service runs in a process by itself.


What is the community is seeing?What is the community is doing?
About 0.5% of all Boost users have the servicepointservice.exe process running.Of the 0.5% of servicepointservice.exe users, 11.1% have disabled it.
How resource intensive is servicepointservice.exe?
Comparison based on the average resource utilization across all programs.
          0.00000120% CPU12.0%
Average CPU utilization across all programs is 0.00001%.
     1.73 MB RAM8.0%
Average private memory utilization across all programs is 21.53 MB.
Typical file (disk image) location:
C:\Program Files\ono\centro de servicios\servicepointservice.exe

What else is related?

What Windows OS versions does this run on?

Windows 7 Home Premium (6.1.7601.65536)
Windows 7 Professional (6.1.7601.65536)
Windows 7 Ultimate (6.1.7601.65536)
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File details

File name: servicepointservice.exe
Publisher: Radialpoint Inc. (verified)
Name: Client Gateway 3.5.18
Size: 673.23 KB

Digital certificate

Issued to: Radialpoint
Certificate authority: VeriSign

Resource utilization

CPU utilization averages
Total CPU: 0.0000072667%
Privileged CPU: 0.0000060621%
User CPU: 0.00000120464421%
Privileged CPU time: 156001 ms
Privileged CPU time /min: 0 ms
CPU cycle count: 126,090,866
Memory utilization averages
Committed memory: 52.02 MB
Peak committed memory: 57.17 MB
Paged memory: 1.73 MB
Peak paged memory: 1.88 MB
Paged system memory: 90.05 KB
Non-paged system memory: 11.34 KB
Working set memory: 268 KB
Peak working set memory: 19.13 MB
Min working set memory: 116 KB
Private memory: 1.73 MB
Page faults: 5,482
Page faults /min: 0
Process I/O averages
Total read operations: 2
Total read transfer: 441 Bytes
Total write operations: 10
Total write transfer: 1.18 KB
Total other operations: 513
Total other transfer: 23.05 KB
Handle count average: 109
Thread count average: 4

Process details

Runs as (owner): System
Integrety level: System
Windows platform: 64-bit
Runs as a service: Yes
Parent Process
Process Command
"C:\Program Files\Ono\Centro de Servicios\ServicepointService.exe"

Service details

Name: ServicepointService
Service type: Win32OwnProcess

Image hashes

MD5: 7a55383a185908e49ac876ec95840b8b
SHA-1: b9a19b42c0b398c38cc4b7411cb5de281e95777a

PE image details

File packed: No
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