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What is supportdockservice.exe?

Part of SupportDockService by iYogi Technical Services

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How does supportdockservice.exe run?

Service - supportdockservice.exe runs as a background Windows service called 'SupportDockService.exe' (Support Dock Service). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network. Support Dock Service runs as a standard Windows service loaded by the Windows Service Controller (services.exe).


What is the community is seeing?What is the community is doing?
About 0.5% of all Boost users have the supportdockservice.exe process running.Of the 0.5% of supportdockservice.exe users, 11.1% have disabled it.
How resource intensive is supportdockservice.exe?
Comparison based on the average resource utilization across all programs.
     0.00000023% CPU2.3%
Average CPU utilization across all programs is 0.00001%.
25.71 MB RAM119.4%
Average private memory utilization across all programs is 21.53 MB.
 2 /min0.1%
Average I/O read and write operations for all programs is 2,253 per minute.
Typical file (disk image) location:
C:\Program Files\iyogi support dock\services\commagent\supportdockservice.exe

What modules are loaded?

A module is a dynamic link library (DLL) or an executable file that is loaded into the process. Below is a list of non-system modules that are loaded by SupportDockService.

What Windows OS versions does this run on?

Microsoft Windows XP (5.1.2600.196608)
Windows 7 Home Premium (6.1.7601.65536)
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File details

File name: supportdockservice.exe
Name: SupportDockService
Description: SupportDockService
Size: 76.5 KB
Original file name: SupportDockService.exe

Resource utilization

CPU utilization averages
Total CPU: 0.0000379278%
Privileged CPU: 0.0000376937%
User CPU: 0.00000023412239%
Privileged CPU time: 72368.86 ms
Privileged CPU time /min: 10 ms
CPU cycle count: 553,164,561
CPU cycle count /min: 34,582,822
Memory utilization averages
Committed memory: 173.6 MB
Peak committed memory: 176.6 MB
Paged memory: 25.71 MB
Peak paged memory: 28.18 MB
Paged system memory: 235.64 KB
Non-paged system memory: 17.93 KB
Working set memory: 8.73 MB
Peak working set memory: 28.17 MB
Min working set memory: 2.08 MB
Private memory: 25.71 MB
Page faults: 43,358
Page faults /min: 6
Process I/O averages
Total read operations: 292
Read operations /min: 1
Total read transfer: 894.2 KB
Read transfer /min: 132 Bytes
Total write operations: 8,440
Write operations /min: 1
Total write transfer: 3.29 MB
Write transfer /min: 498 Bytes
Total other operations: 197,575
Other operations /min: 28
Total other transfer: 2.3 MB
Other Transfer /min: 347 Bytes
Handle count average: 480
Thread count average: 19
Thread resource averages

Process details

Runs as (owner): System
Integrety level: System
Windows platform: 32-bit
Runs as a service: Yes
Parent Process
Process Command
"C:\Program Files\iYogi Support Dock\Services\CommAgent\SupportDockService.exe"

Service details

Name: Support Dock Service
Service name: SupportDockService.exe
Service type: Win32OwnProcess, InteractiveProcess
Description: “iYogi Support Dock service enables your PC to send and receive messages and patches to keep your system up to date.”

Image hashes

MD5: 8c08a24d0b1ec623539f05ba9290f7ad
SHA-1: 8e6fca808ec1a512d37e896708a23fa8bc659a6a
SHA-256: b3f11c90b403fdab41d8cc05fd8af5a9f8dad7e85f55e2548e2a134fe5704b7a

PE image details

CLR assembly: Yes
Langauge*: Microsoft Visual C# / Basic .NET
File packed: No
Import Table
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