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What is ssrc.exe?

Part of ssrc Module by SupportSoft

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How does ssrc.exe run?

Service - ssrc.exe runs as a background Windows service (SupportSoft RemoteAssist). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network.


What is the community is seeing?What is the community is doing?
About 0.5% of all Boost users have the ssrc.exe process running.Of the 0.5% of ssrc.exe users, 11.1% have disabled it.
How resource intensive is ssrc.exe?
Comparison based on the average resource utilization across all programs.
0.00011% CPU1073.1%
Average CPU utilization across all programs is 0.00001%.
          4.16 MB RAM19.3%
Average private memory utilization across all programs is 21.53 MB.
 9 /min0.4%
Average I/O read and write operations for all programs is 2,253 per minute.
              38 GDI objects25.3%
Average number of GUI GDI and USER objects for all programs is 150.
Typical file (disk image) location:
C:\Program Files\common files\supportsoft\bin\ssrc.exe

Are there other versions of ssrc Module?

What else is related?

What Windows OS versions does this run on?

Microsoft Windows XP (5.1.2600.196608)
Windows 7 Home Premium (6.1.7601.65536)
Windows 8 Pro (6.2.9200.0)
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File details

File name: ssrc.exe
Publisher: SupportSoft, Inc. (verified)
Name: ssrc Module
Description: ssrc Module
Version: 7.0.2228.0
Size: 377.37 KB
Original file name: ssrc.DLL

Digital certificate

Issued to: SupportSoft
Certificate authority: VeriSign
Effective date: 4/2/2006
Expiration date: 4/13/2009

Resource utilization

CPU utilization averages
Total CPU: 0.0002274634%
Privileged CPU: 0.0001201507%
User CPU: 0.00010731269607%
Privileged CPU time: 2730.02 ms
Privileged CPU time /min: 1 ms
CPU cycle count: 2,008,824,019
CPU cycle count /min: 7,588,427
Memory utilization averages
Committed memory: 101.47 MB
Peak committed memory: 106.68 MB
Paged memory: 4.16 MB
Peak paged memory: 5.13 MB
Paged system memory: 185.58 KB
Non-paged system memory: 15.48 KB
Working set memory: 1.95 MB
Peak working set memory: 10.1 MB
Min working set memory: 300 KB
Private memory: 4.16 MB
Page faults: 270,120
Page faults /min: 105
Process I/O averages
Total read operations: 21,818
Read operations /min: 9
Total read transfer: 760.51 MB
Read transfer /min: 303.59 KB
Total other operations: 73,645
Other operations /min: 29
Total other transfer: 89.92 KB
Other Transfer /min: 36 Bytes
GUI Object Averages
GDI objects: 38
Peak GDI objects: 41
USER objects: 32
Peak USER objects: 34
Handle count average: 299
Thread count average: 8
Thread resource averages

Process details

Runs as (owner): System
Integrety level: Medium
Windows platform: 64-bit
Runs as a service: Yes
Parent Process
Process Command
"C:\Program Files\Common Files\supportsoft\bin\ssrc.exe"

Service details

Name: SupportSoft RemoteAssist

Image hashes

MD5: 42fef84684d217870f3c8813b6f58276
SHA-1: c045030cfed10572cac5c46378a478e75e17e3bf
SHA-256: f7008fd18174e7262e15d3dc1a148322d6b6d1cf5d324ba13ad99766b9e4ef12

PE image details

File packed: No
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