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What is jumpservice.exe?

Part of Jump Desktop by Phase Five Systems

Description of jumpservice.exe from Phase Five Systems
Jump Desktop is a remote desktop app that lets you securely connect to any computer in the world. Automatic configuration and discovery of your computer is quick, simple and doesn't require networking knowledge. You'll be up and running in less than five minutes. Jump is a full featured RDP and VNC client. Jump can connect to existing RDP and VNC servers using just an IP address or host name. Network admins use Jump to manage server farms and provide technical support to users. Doctors use Jump to gain access to look up patient data on EMR systems.
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How does jumpservice.exe run?

Service - jumpservice.exe runs as a background Windows service called 'JumpDesktop' (Jump Desktop Service). This service runs as the SYSTEM account with extensive privileges on the local computer, and acts as the computer on the network. Jump Desktop Service runs as a program that can be started by the Service Controller and that obeys the service control protocol. This type of service runs in a process by itself.


What is the community is seeing?What is the community is doing?
About 0.3% of all Boost users have the jumpservice.exe process running.Of the 0.3% of jumpservice.exe users, 14.3% have disabled it.
How resource intensive is jumpservice.exe?
Comparison based on the average resource utilization across all programs.
0.00005% CPU481.9%
Average CPU utilization across all programs is 0.00001%.
25.78 MB RAM119.7%
Average private memory utilization across all programs is 21.53 MB.
 2 /min0.1%
Average I/O read and write operations for all programs is 2,253 per minute.
Typical file (disk image) location:
C:\Program Files\jump desktop\jumpservice.exe

Are there other versions of Jump Desktop?

What modules are loaded?

A module is a dynamic link library (DLL) or an executable file that is loaded into the process. Below is a list of non-system modules that are loaded by Jump Desktop.

What else is related?

What Windows OS versions does this run on?

Windows 7 Home Premium (6.1.7600.0)
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File details

File name: jumpservice.exe
Name: Jump Desktop
Description: Jump Desktop Service
Version: 3.3.3
Size: 7.5 KB
Original file name: JumpService.exe

Resource utilization

CPU utilization averages
Total CPU: 0.0000745544%
Privileged CPU: 0.0000263690%
User CPU: 0.00004818545848%
Privileged CPU time: 4446.03 ms
Privileged CPU time /min: 0 ms
CPU cycle count: 241,501,584
CPU cycle count /min: 5,574,032
Memory utilization averages
Committed memory: 166.76 MB
Peak committed memory: 183.79 MB
Paged memory: 25.78 MB
Peak paged memory: 27.04 MB
Paged system memory: 223.82 KB
Non-paged system memory: 86.32 KB
Working set memory: 12.21 MB
Peak working set memory: 58.98 MB
Min working set memory: 11.41 MB
Private memory: 25.78 MB
Page faults: 51,641
Page faults /min: 4
Process I/O averages
Total read operations: 838
Read operations /min: 1
Total read transfer: 758.78 KB
Read transfer /min: 56 Bytes
Total write operations: 558
Write operations /min: 1
Total write transfer: 357.26 KB
Write transfer /min: 26 Bytes
Total other operations: 151,817
Other operations /min: 11
Total other transfer: 3.67 MB
Other Transfer /min: 277 Bytes
Handle count average: 512
Thread count average: 18
Thread resource averages

Process details

Runs as (owner): System
Integrety level: System
Windows platform: 64-bit
Runs as a service: Yes
Parent Process
Process Command
"C:\Program Files\Jump Desktop\JumpService.exe"

Service details

Name: Jump Desktop Service
Service name: JumpDesktop
Service type: Win32OwnProcess
Description: “Allows remote access to your PC”

Network connectivity

TCP: pb-in-f125.1e100.net on port 53878

Image hashes

MD5: c59715bfc9db2a17abe92577dff6a2b8
SHA-1: a320fc5ab3887cb6051a93995f7dde5f211f6225

PE image details

CLR assembly: Yes
Langauge*: Microsoft Visual C# / Basic .NET
File packed: No
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