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What is helpsvc.exe?

Part of Microsoft Help Center Service by Microsoft

What is it?

The Help and Support Center in the Windows® XP operating system represents a significant milestone in delivering a single resource for Online Help, support, tools, how to articles, and other resources.
Description of helpsvc.exe from Microsoft
The Help and Support Center in the Windows® XP operating system represents a significant milestone in delivering a single resource for Online Help, support, tools, how to articles, and other resources. Extensive Online Help is accessible via Search, the Index, or the table of contents. Plus it's easy to get Help from an online Microsoft support professional, trade questions and answers with other Windows XP users on Windows newsgroups, or use Remote Assistance to have a friend, co-worker, or Helpdesk professional assist you.
(helpsvc.exe is a system file that is installed with Windows)
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How does helpsvc.exe run?

Process - helpsvc.exe is an instance of a running program. This program executes under the SYSTEM account within Windows with extensive privileges on the local computer, and acts as the computer on the network. helpsvc.exe is executed by the process svchost.exe (Generic Host Process for Win32 Services by Microsoft).


What is the community is seeing?What is the community is doing?
About 0.3% of all Boost users have the helpsvc.exe process running.Of the 0.3% of helpsvc.exe users, 79.0% have disabled it.
How resource intensive is helpsvc.exe?
Comparison based on the average resource utilization across all programs.
0.00135% CPU13465.0%
Average CPU utilization across all programs is 0.00001%.
          5 MB RAM23.2%
Average private memory utilization across all programs is 21.53 MB.
1,000 /min44.4%
Average I/O read and write operations for all programs is 2,253 per minute.
         4 GDI objects2.7%
Average number of GUI GDI and USER objects for all programs is 150.
          20 context switches/sec20.0%
Average context switches for all programs is 100 per second.
Typical file (disk image) location:

Are there other versions of Microsoft Help Center Service?

What modules are loaded?

A module is a dynamic link library (DLL) or an executable file that is loaded into the process. Below is a list of non-system modules that are loaded by Microsoft Help Center Service.

What else is related?

What Windows OS versions does this run on?

Microsoft Windows XP (5.1.2600.196608)
Windows 7 Home Premium (6.1.7601.65536)

About Microsoft Corporation

Microsoft, founded in 1975 by Bill Gates and Paul Allen, is a veteran software company, best known for its Microsoft Windows operating system and the Microsoft More...
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File details

File name: helpsvc.exe
Publisher: Microsoft Corporation (verified)
Name: Microsoft Help Center Service
Description: Microsoft® Windows® Operating System
Version: 5.1.2600.5997 (xpsp_sp3_gdr.100614-1759)
Product version: 5.1.2600.5997
Size: 727 KB
Original file name: HELPSVC.EXE
Windows file protection: Yes

Resource utilization

CPU utilization averages
Total CPU: 0.0015529667%
Privileged CPU: 0.0002064638%
User CPU: 0.00134650287955%
Privileged CPU time: 62.5 ms
Privileged CPU time /min: 11 ms
Context switches /sec: 20
Memory utilization averages
Committed memory: 64.95 MB
Peak committed memory: 67.01 MB
Paged memory: 5 MB
Peak paged memory: 6.11 MB
Paged system memory: 113.93 KB
Non-paged system memory: 6.21 KB
Working set memory: 8.62 MB
Peak working set memory: 8.66 MB
Min working set memory: 8.62 MB
Private memory: 5 MB
Page faults: 2,298
Page faults /min: 404
Process I/O averages
Total read operations: 266
Read operations /min: 47
Total read transfer: 766.44 KB
Read transfer /min: 134.64 KB
Total write operations: 16
Write operations /min: 3
Total write transfer: 1.34 MB
Write transfer /min: 240.63 KB
Total other operations: 1,069
Other operations /min: 188
Total other transfer: 122.94 KB
Other Transfer /min: 21.6 KB
GUI Object Averages
GDI objects: 4
USER objects: 3
Handle count average: 154
Thread count average: 9

Process details

Runs as (owner): System
Integrety level: Undefined
Windows platform: 32-bit
Parent Process
Process Command
"C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe" /Embedding

Network connectivity

Windows Firewall allowed program: Yes

Image hashes

MD5: e5517d0908ca75eef9633a93ff3f0408
SHA-1: f8f38dee458d4ed6d5f98830f2578a2bca517e89
SHA-256: adbf3948908ab0c487d2b536e2f8e0c0803ef2bde109ac525677582549f7a7e2

PE image details

Subsystem: Windows GUI
Langauge*: Microsoft Visual C++
File entropy: 6.19681
File packed: No
Import Table
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